Payments and refunds
Effective and last updated:
Payment is confirmed through signed Waffo notifications and server verification. Returning to a success page alone does not confirm payment. Check pending orders before placing another purchase.
For duplicate charges, missing credits or refund requests, contact support@carwrapmaker.com with your order ID. Do not send a full card number, password or verification code. The merchant and payment provider review and process refund requests.
Confirmed refunds revoke the corresponding credits. Partial refunds use the cumulative refunded proportion. Previously spent credits can result in a negative balance that must be cleared before further generation.
Confirmed generation failures return the relevant credits automatically. A task still unconfirmed after 60 minutes is closed with one credit return; a late result is not delivered or charged again.
These explanations do not exclude applicable statutory consumer rights.